Effective Date: April 03, 2025
Last Updated: April 03, 2025

At ShoeRepair, operated by A-1 Shoes & Repair, LLC, located at 201 N Edison St Ste 254, Kennewick, WA 99336-1987, United States, we respect the intellectual property rights of others and are committed to ensuring that our website, shoesrepair.store, operates in compliance with applicable laws. This “Intellectual Property Claim” page outlines our policies and procedures for addressing claims of infringement related to copyrights, trademarks, or other intellectual property rights. If you believe your intellectual property has been misused on our site, we encourage you to follow the steps below to notify us.

Our Commitment to Intellectual Property

ShoeRepair takes intellectual property rights seriously. All content on our website—such as text, images, logos, and product descriptions—is either created by us, used with permission, or believed to be in compliance with applicable laws. We do not knowingly infringe upon the rights of others and strive to resolve any claims promptly and fairly.

Types of Intellectual Property Claims

We address claims related to:

• Copyright: Unauthorized use of original works, such as images, text, or designs.
• Trademark: Misuse of registered or unregistered trademarks, including logos or brand names.
• Other IP Rights: Violations involving patents, trade secrets, or other proprietary content (though these are less common on our platform).

If your claim falls under copyright infringement, please refer to our for specific instructions. For other intellectual property concerns, follow the process outlined below.

How to Submit an Intellectual Property Claim

If you believe that content on our website infringes your intellectual property rights, please submit a detailed written notice to our Designated Agent. Your claim should include the following information:

1. Identification of the Intellectual Property: A clear description of the copyrighted work, trademark, or other intellectual property you claim has been infringed, including registration numbers (if applicable) or evidence of ownership.
2. Location of the Infringing Material: Specific details about where the allegedly infringing content appears on our website, such as a URL, page title, or screenshot.
3. Your Contact Information: Your full name, mailing address, telephone number, and email address.
4. Statement of Ownership: A statement asserting that you are the owner of the intellectual property or an authorized representative acting on their behalf.
5. Statement of Infringement: A good faith statement that the use of the material is not authorized by the intellectual property owner, their agent, or the law.
6. Accuracy and Authority: A declaration, under penalty of perjury, that the information in your notice is accurate and that you have the authority to enforce the rights in question.
7. Signature: A physical or electronic signature of the claimant or their authorized representative.

Please send your intellectual property claim to:
Email: contact@shoesrepair.store
Subject Line: “Intellectual Property Claim”
Mailing Address:
A-1 Shoes & Repair, LLC
201 N Edison St Ste 254
Kennewick, WA 99336-1987, United States

What Happens After You Submit a Claim?

Upon receiving a valid and complete notice, we will:

• Review the Claim: Investigate the alleged infringement promptly to determine its validity.
• Take Action: If we find the claim to be substantiated, we will remove or disable access to the infringing material as soon as reasonably possible.
• Notify the User: If the content was posted by a user (e.g., in a review or comment section), we will inform them of the removal and provide them an opportunity to respond, if applicable.
• Respond to You: We will acknowledge receipt of your claim and keep you updated on our actions, typically within 5-10 business days.

Submitting a Counter-Notice

If you are a user whose content was removed due to an intellectual property claim and you believe this was done in error, you may submit a counter-notice. Your counter-notice should include:

1. A description of the removed material and its original location on the site.
2. Your full name, address, phone number, and email address.
3. A statement, under penalty of perjury, that you believe the material was removed due to a mistake or misidentification.
4. Your consent to the jurisdiction of the Federal District Court in your area (or the Eastern District of Washington if outside the U.S.) and agreement to accept service of process from the claimant.
5. Your physical or electronic signature.

Send your counter-notice to the same contact details listed above. We will forward it to the original claimant and follow applicable legal procedures, such as those outlined in the DMCA for copyright claims.

Our Response to Counter-Notices

If a valid counter-notice is received, we will provide the original claimant with a copy and allow them 10 business days to pursue legal action. If no action is taken within that period, we may, at our discretion, restore the removed content within 10-14 business days, unless prohibited by law.

Repeat Infringers

ShoeRepair reserves the right to terminate access to our website for users who repeatedly infringe intellectual property rights, in line with our policies and legal obligations.

Limitations of Liability

We handle intellectual property claims in good faith but are not responsible for resolving disputes between third parties. Our role is limited to removing or restoring content as required by law or our discretion. We encourage claimants and respondents to seek legal counsel for complex disputes.

Contact Us

If you have questions about our intellectual property policies or need assistance with a claim, please reach out to:

• Email: contact@shoesrepair.store
• Mailing Address:
  A-1 Shoes & Repair, LLC
  201 N Edison St Ste 254
  Kennewick, WA 99336-1987, United States

Thank you for helping us maintain a respectful and lawful online environment at ShoeRepair. We’re committed to addressing intellectual property concerns efficiently and fairly.