Term & Conditions

Shoe Repair – A-1 SHOES & REPAIR, LLC
Address: 201 N Edison St Ste 254, Kennewick, WA 99336-1987, United States
Email: contact@shoesrepair.store
Last Updated: April 03, 2025

Welcome to A-1 Shoes & Repair, LLC (“we,” “us,” or “our”). These Terms and Conditions apply to all shoe repair services, retail products, and use of our website (shoesrepair.store) provided by A-1 Shoes & Repair, LLC. By engaging our services or accessing our website, you agree to these terms. If you do not agree, please refrain from using our services or website.

1. Shoe Repair Services

We specialize in professional shoe repair and maintenance. Our services include, but are not limited to, sole replacement, heel repair, stitching, and cleaning. While we aim for excellence, results may vary depending on the item’s condition.

  • Service Limitations: We are not responsible for pre-existing damage, normal wear and tear, or issues beyond our control.
  • Item Condition: All items submitted for repair must be clean. We reserve the right to refuse service if items do not meet this requirement.

2. Retail Products

In addition to repairs, we offer footwear and accessories for sale. All product sales are final unless otherwise specified. Please inspect items at the time of purchase or delivery.

3. Pricing and Payment

  • Prices for repairs and products are in U.S. Dollars (USD) and subject to change without notice.
  • Payment is required in full upon completion of repair services or at the time of product purchase, unless prior arrangements are made.
  • Accepted payment methods are available at our store or on our website.

4. Service and Order Policies

  • Repairs: Items left unclaimed for more than 30 days after repair completion may be disposed of or donated at our discretion, and we are not liable for their loss.
  • Refunds: Shoe repair services are non-refundable once completed. Product returns may be accepted within 7 days of purchase with a receipt, provided the item is unused and in original condition. Refunds or exchanges are subject to our approval.
  • Cancellations: Service requests may be canceled before work begins at no cost. Cancellations after work starts may incur charges based on the work completed.

5. Limitation of Liability

A-1 Shoes & Repair, LLC is not liable for any indirect, incidental, or consequential damages arising from our services or products. Our liability is limited to the amount paid for the specific service or item.

6. Intellectual Property

All content on our website (shoesrepair.store), including text, images, and logos, is the property of A-1 Shoes & Repair, LLC and protected under U.S. copyright law. Unauthorized use is prohibited.

7. Privacy

We respect your privacy. Personal information provided to us will be managed in accordance with U.S. laws and our Privacy Policy, available upon request.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Washington, United States. Any disputes will be resolved in the courts of Benton County, Washington.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be effective upon posting to our website, and continued use of our services indicates your acceptance of the revised terms.

10. Contact Us

For questions or concerns about these Terms and Conditions, please reach out to:
A-1 Shoes & Repair, LLC
Address: 201 N Edison St Ste 254, Kennewick, WA 99336-1987, United States
Email: contact@shoesrepair.store

Thank you for trusting A-1 Shoes & Repair, LLC with your shoe repair needs. We are committed to delivering quality service!